Help guide
How Tutor Verification Works
Understand why verification matters, what to submit, and how to avoid delays in approval.
Step-by-step
Follow the guide in order
1) Why verification matters
- Verified profiles build stronger trust with students and parents.
- Verification can improve profile credibility during comparisons.
- It also helps support resolve identity-related issues faster.
2) CNIC image rules
- Upload clear, uncropped images where all text is readable.
- Use good lighting and avoid glare on card surfaces.
- Do not edit, filter, or hide important fields unless policy explicitly allows masking.
3) Selfie with CNIC
- Your face and CNIC should both be visible and sharp.
- Hold card steady near face without blocking key details.
- Avoid hats, masks, and beauty filters that change appearance.
4) Submission tips and delay causes
- Review every file before submit—most delays come from preventable image quality issues.
- Ensure profile name matches submitted identity details.
- If rejected, follow the correction note exactly and resubmit promptly.
Avoid these
Common mistakes
- Uploading blurred or low-resolution CNIC photos.
- Submitting filtered selfies that don’t match natural appearance.
- Mismatch between account details and verification documents.
Checklist
Important notes
- CNIC images are clear and uncropped.
- Selfie with CNIC is unfiltered and readable.
- Account details match document details.
- All requested files submitted in correct format.
Questions
FAQs
How can I speed up verification approval?
Submit clear, readable files in one complete attempt and ensure profile details are consistent.
What if verification is rejected?
Read the rejection reason, fix only that issue carefully, and resubmit with fresh images.
Keep learning
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Still need help?
Use the support path that matches your issue.
Contact support for account-specific help, use FAQs for quick answers, or review Pricing & Wallet before a coin or payment action.