RWBIKO Tutors support
How can we help?
Choose the right support path for tutor profiles, tutoring needs, verification, wallet and coins, contact unlocks, safety or account issues.
Student help
Needs & tutor search
Tutor help
Profile & verification
Payments
Wallet & coins
Safety
Reports & misuse
Choose a support path
Start with the issue you actually have
Students & Parents
Posting needs, finding tutors, contact unlocks and student-side account help.
Tutors & Freelancers
Profile completion, verification, Teaching Offers, job discovery and tutor-side unlock help.
Wallet & Payments
Coin top-ups, manual payments, PayFast, wallet balance and transaction questions.
Trust & Safety
Fake profiles, misleading information, spam, suspicious activity and platform misuse.
Contact channels
Reach the right team
Use the channel that best matches your issue so support can understand it faster.
Direct line
Phone / WhatsApp
Call or use WhatsApp for follow-up when needed.
+92 3284 999 666Open WhatsApp →Location
Office
For official correspondence and appointment coordination.
RG Heights, Sher Shah Link Rd, Talib Ganj Lahore, Punjab 54000
Email support
Send useful details, not just “please help”
This form opens your email app. It does not pretend to submit a ticket inside the page. Include the details support needs to understand the issue.
Before contacting support
Find the answer faster
Response expectation
Support replies as soon as possible. Verification and payment reviews can take longer because the underlying evidence must be checked.