Help guide
How Wallet and Coins Work
Understand wallet balance, coin usage, transaction history, and how to avoid unnecessary spending.
Step-by-step
Follow the guide in order
1) What wallet is
- Wallet is where your coin balance and related transactions are tracked.
- Use it as your spending control center for platform actions.
- Check balance before any coin-based action.
2) What coins are used for
- Coins are used for specific premium actions such as unlocking contact details.
- Each action should show cost before confirmation.
- Spend only when lead quality and fit are strong.
3) Check balance and history regularly
- Review wallet history to track top-ups and spending patterns.
- If something looks off, capture screenshots immediately.
- Keep payment references for faster support resolution.
4) Review cost before spending
- Never click through quickly on paid actions.
- Compare options first (profiles/jobs) before spending coins.
- Use a monthly coin budget to avoid impulse spends.
Avoid these
Common mistakes
- Ignoring shown cost and confirming too quickly.
- Not checking transaction history until a problem becomes hard to trace.
- Spending coins before qualifying profile/job fit.
Checklist
Important notes
- Wallet balance checked before action.
- Coin cost reviewed before confirmation.
- Transaction history monitored regularly.
- Payment references stored safely.
Questions
FAQs
Where do I see coin deductions?
In wallet history, where each coin transaction should be listed.
Can I prevent over-spending?
Yes, set a budget and unlock only after clear shortlisting and fit checks.
Keep learning
Related articles
Wallet, Coins & Payments
How to Buy Coins
A simple, safe coin purchase flow: choose package, complete checkout, verify wallet, and save references.
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What to do immediately after payment issues so you avoid double-charges and get faster support help.
Wallet, Coins & Payments
Refund and Dispute Basics
A practical guide to raising refund/dispute requests with the right evidence and clear communication.
Still need help?
Use the support path that matches your issue.
Contact support for account-specific help, use FAQs for quick answers, or review Pricing & Wallet before a coin or payment action.